Welcome to RahmatCraft, where artisans handcraft eco-friendly treasures like teak wood trophies, gift boxes, and home decor with care. By accessing rahmatcraft.com, you agree to these Terms of Use. Please read them carefully.
1. Acceptance of Terms
These Terms govern your use of rahmatcraft.com, including purchases of handcrafted wooden trophies, gift boxes, toys, and more. By using our site, you accept these Terms and our Privacy Policy. If you disagree, please do not use our services.
2. Use of Website
- Permitted Use: Browse, purchase, or customize eco-friendly crafts (e.g., engraved teak wood trophies, sustainable toys) for personal or business purposes.
- Prohibited Use: Do not copy, modify, or distribute our content, including images of teak wood gift boxes or product descriptions, without permission.
- Account: Provide accurate details and protect your account credentials.
3. Products and Services
- Handcrafted Products: Teak wood trophies, medals, gift boxes, accessories, and more.
- Customization: Personalize items via rahmatcraft.com/customize. Subject to artisan approval.
- Bulk Orders: Available with discounts. Contact syed@rahmatcraft.com.
- Pricing: INR, excluding taxes/shipping. Subject to change.
4. Orders and Payments
- Order Process: Via rahmatcraft.com or WhatsApp. Confirmation sent upon payment.
- Payment Methods: Credit/debit, UPI, bank transfer.
- Cancellations: Within 24 hours. Custom orders not cancelable once production begins.
5. Shipping and Delivery
- Free Delivery: Across India. Global shipping rates apply.
- Pickup: Available at partner outlets.
- Delivery Times: 5–10 days (India), 10–20 globally.
6. Returns and Refunds
- Return Policy: Non-customized items within 14 days.
- Customized Items: Non-returnable unless defective.
- Refunds: Processed in 7–10 business days.
7. Intellectual Property
All content (e.g., images, slogans, logos) on rahmatcraft.com is property of RahmatCraft. Unauthorized use is prohibited.
8. Limitation of Liability
We’re not liable for indirect damages. Our liability is limited to the purchase price of your item.
9. Governing Law
Governed by Indian law. Disputes resolved in Delhi courts under the Consumer Protection Act, 2019.
10. Changes to Terms
We may update these Terms. Changes take effect upon posting. Continued use means acceptance.
11. Contact Us
Email: syed@rahmatcraft.com
Phone/WhatsApp: +91 9876543210
Website: rahmatcraft.com
Instagram: @rahmatcraft
Thank you for choosing RahmatCraft, where every teak wood trophy and gift box is crafted with care.